We primarily ship via UPS. The average shipping time for UPS Ground Delivery is 2-7 business days.
Note: If your shipping address is different from your billing address, please notify your credit card issuing bank to add the shipping address as an alternative address (in addition to the billing address) to speed up the payment process. Otherwise, your order may be held up for a confirmation of the valid shipping address that your credit card issuing bank has on record.
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
We inspect our products for any defects prior to shipping. However, if you find a problem with our merchandise; please refer to the following guidelines: